Terms and Conditions for Ivy Ham Designs

Services Offered

Website Design

We specialize in custom website design across a range of complexities, from basic sites (1-20 pages) to large sites (40+ pages). Our services include third-party integrations, content migration, and designing each page to match your unique vision.

Other Services

We also offer website management, SEO optimization, website migration, design and branding integration, and technical support.

Payment Terms

A 30% deposit of the total project cost is required before work commences, calculated based on the scope and complexity of the project. The total cost factors in the number of pages, third-party integrations, content migration, and page complexity. Billing for ongoing website maintenance is hourly, invoiced monthly, and due halfway through the following month.

Project Timeline and Delivery

Estimated completion times are as follows: basic sites 1-3 months, medium sites 2-4 months, and large sites 4+ months. These are estimates and not guarantees, subject to factors including client responsiveness.

Client Responsibilities

Clients are expected to provide prompt feedback and payments. Delays in response (beyond 3 business days) or payment will result in project delays. Work will pause on projects with delayed responses or payments.

Revisions and Cancellations

We offer one revision per page during the design phase. Post-launch revisions are billed hourly. The initial deposit is non-refundable. In case of cancellation, clients are responsible for the hourly rate for work completed to date, deducted from the total project cost. Unfinished work remains the property of Ivy Ham Designs.

Ownership and Rights

Ivy Ham Designs retains ownership of all designs, custom code, and intellectual property until project completion. We reserve the right to use completed projects in our portfolio unless the design is altered post-completion.

Liability Limitations

Our liability is limited to the scope of our work. We are not liable for issues arising from third-party services, hosting issues, or external technical problems. Legal accuracy of website content is the client's responsibility.

Warranty

Services are provided "as-is" without warranties except as permitted by law in North Carolina and the USA.

Jurisdiction and Dispute Resolution

Disputes will be governed by the laws of North Carolina. Specific dispute resolution mechanisms will be determined in accordance with North Carolina law.

Privacy and Data Handling

Client data is used solely for the purpose of website development and integration of approved third-party apps. We comply with applicable USA and North Carolina privacy laws. For more details, please refer to our Privacy Policy.

Amendments to Terms

Ivy Ham Designs reserves the right to amend these terms at any time. Clients are encouraged to review these terms regularly.

Termination

Either party may terminate the contract at any time. Upon termination by the client, access to unfinished work is revoked, and Ivy Ham Designs branding must be removed from the site. Clients are liable for hours worked up to the point of termination, with any outstanding balance due immediately.

Contact

All inquiries with respect to our terms and conditions can be sent via email: hello@ivyham.com